Clinic + local team · TM
Telemedicine consultation in Da Nang
An honest description of a video consultation in this city: it is usually a screening step rather than the service itself. A clinician can reach most addresses here within the hour, so the call exists mainly to work out whether that is what you need — and when the answer is yes, the call ends and somebody leaves the clinic.
Where it earns its place is around the visit rather than instead of it. Reading back a blood result or a discharge summary from a city hospital. A photograph of a dressing on the day between changes. Someone seen here last week who has since moved on and wants the plan explained again. A decision at two in the morning about whether this can wait until breakfast. An abdomen cannot be examined through a screen and a chest cannot be listened to, so chest pain, breathlessness at rest, one-sided weakness, slurred speech, a seizure or heavy bleeding is not a video call at all — that is 115 and the nearest emergency department.
Areas we go to most
An Thuong · My Khe · Son Tra · Hai Chau · Ngu Hanh Son · Cam Le
Because a clinician can usually reach a city address inside the hour, the call here is for sorting out what you need rather than for substituting it.
A photograph of a dressing on the off-day between changes answers most of the questions people ask about whether a wound has become infected.
Patients examined here and now travelling onward to other provinces use the call to go over a plan they already have in writing.
Nothing on a screen replaces a hand on an abdomen or a stethoscope on a chest, and the call will say plainly when it has run out of usefulness.
What is included
Quite often the outcome is that nobody has to travel anywhere, and that gets said out loud rather than turned into a booking
A camera cannot feel an abdomen, listen to a chest or read a blood pressure, so some calls end with a request to be examined in person
It earns its place for reading a result you were handed somewhere else, a second view on a treatment plan, or working out whether you are fit to fly
A written summary follows in whichever language the call was held in, which is the thing an insurer or the next clinician asks to see
It is the wrong tool for an emergency: chest pain, breathlessness, bleeding that will not stop or a collapse means going straight to 115 or the nearest emergency department
Questions we are asked
Questions we are asked
Should I book a video call or a home visit?
In this city, a visit, in most cases where you are unwell enough to be asking the question. The call is the right first step when you are weighing up whether to be seen at all, when you want a result or a report explained, or when it is the middle of the night and the real question is whether to wait.
Can a prescription come out of a video consultation?
Sometimes, for the continuation of something you are already taking and can document. Never for a first prescription that depends on an examination nobody has performed. If the honest answer is that somebody has to look at you, the call says so instead of writing around the problem.
I have chest pain. Can we start with a call?
No. Chest pain, breathlessness at rest, one-sided weakness, slurred speech, a seizure or bleeding that will not stop are hospital problems, and the time spent setting up a video is exactly the time you should not be spending. Call 115 or go to the nearest emergency department.
Other services
Other places we serve
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Telemedicine consultation in Da Nang
An Thuong · My Khe · Son Tra · Hai Chau · Ngu Hanh Son · Cam Le